The general policy (not travel teams) is:
If an email from you is received by us:
- Seven days or more before the scheduled start of the relevant program: 100% (less an admin fee, late fee and the price of any item ordered, if applicable)
- Within six days of the scheduled start of the relevant program: 50% (less an admin fee, late fee and the price of any item ordered, if applicable)
- On or after the scheduled start date of the relevant program or once a player is drafted onto a team in Rec Basketball or Flag Football: No Refund.
It is in our sole discretion to give a partial or full refund to players who do not follow our rules and policies or quit after having registered. It should be understood that our fees are set based on a projected number of players. If a player is removed or quits, it is in our sole discretion to give a partial or full refund and can withhold any such refund if and until a substitute player is obtained.
It is also in our discretion to deny a refund if we believe the request is the result of “organization shopping,” or if a player is removed from a team or program due to a violation of our rules and codes of conduct. Registrants are not entitled to a refund because their request to be placed on a team, a division, or a camp or clinic group could not be honored
TRAVEL TEAMS: Once a player accepts an offer to play on a travel team, no refund shall be granted as the fees and expense commitments are based on the final number of players on the roster. If a player drops off a travel team and has not fully paid the fee and the organization has advanced expenses payments on behalf of that players (such as uniform costs), the parent must make whole the organization.
Late fees are not refundable, along with waitlist fees and the price of any item ordered (such as a batting helmet). The registrant is still entitled to receive the item ordered at the registrant’s request.
Refunds are processed approximately 30 days after the start date of the program for which the refund is requested.